Tuesday, March 29, 2011

What do you feel a real estate professional can do to lessen your stress?

   This is for sellers and buyers as the process of a real estate transaction can be a very stressful event in their lives.
    I believe one thing is to provide customer service, and that is to listen, be available, and have the right resources and contacts to provide a smooth transaction, as well as provide solutions to problems. Also if unsure of something or just don’t know, then admit and follow up to verify or find out the correct answer.
   As a Realtor I feel that customer service is the most important part of my relationship to clients. After all the promotion of your home or the search for your dream home is largely based on what you tell us.
   For the seller: what you tell me can be used in the marketing of your home, what you’re feeling as to selling, and what you would be looking in your next home.
   For the buyer: what you tell me helps me show you houses you want, what your needs are, but also what your wishes are in your home.
   Listening tells where your emotions are during each step of the selling or buying process. What I want is not to be your Realtor in one transaction but in all of your real estate needs.
   So let me know what you want from your real estate professional.

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